/* ConversAI Hub - estilos básicos de UI */
.cai-widget {
  position: fixed;
  bottom: 20px;
  right: 20px;
  display: flex;
  flex-direction: column;
  align-items: flex-end;
  gap: 16px;
  z-index: 99990;
}

.cai-widget.cai-left {
  right: auto;
  left: 20px;
  align-items: flex-start;
}

.cai-bubble {
  width: 60px;
  height: 60px;
  line-height: 60px;
  display: flex;
  align-items: center;
  justify-content: center;
  text-align: center;
  font-size: 22px;
  border-radius: 50%;
  background: linear-gradient(145deg, #0e71eb, #3a8ef6);
  color: #fff;
  cursor: pointer;
  transition: all 0.3s ease;
  box-shadow: 0 2px 8px rgba(0, 0, 0, 0.25);
  user-select: none;
  z-index: 2;
}

.cai-bubble:hover {
  transform: translateY(-4px) scale(1.05);
  box-shadow: 0 4px 12px rgba(0, 0, 0, 0.35);
  filter: brightness(1.15);
  cursor: pointer;
}
.cai-panel {
  position: relative;
  width: 340px;
  max-height: 70vh;
  background: #fff;
  border-radius: 16px;
  box-shadow: 0 12px 32px rgba(0,0,0,0.24);
  overflow: hidden;
  display: none;
  flex-direction: column;
  z-index: 3;
}

.cai-header {
  display: flex;
  align-items: center;
  justify-content: space-between;
  padding: 10px 12px;
  background: #0e71eb;
  color: #fff;
}
.cai-header-brand {
  display: flex;
  align-items: center;
  gap: 12px;
  flex: 1;
  min-width: 0;
}
.cai-header-avatar {
  width: 40px;
  height: 40px;
  border-radius: 50%;
  background: rgba(255, 255, 255, 0.18);
  display: flex;
  align-items: center;
  justify-content: center;
  overflow: hidden;
  flex-shrink: 0;
}
.cai-header-avatar img {
  width: 100%;
  height: 100%;
  object-fit: cover;
  display: block;
}
.cai-avatar-fallback {
  display: flex;
  align-items: center;
  justify-content: center;
  width: 60%;
  height: 60%;
  color: #fff;
}
.cai-avatar-fallback svg {
  width: 24px;
  height: 24px;
}
.cai-header-meta {
  display: flex;
  flex-direction: column;
  gap: 2px;
  min-width: 0;
}
.cai-header-title {
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
  max-width: 100%;
}
.cai-header-assistant-name {
  font-size: 12px;
  line-height: 1.2;
  opacity: 0.85;
}
.cai-body {
  padding: 10px;
  background: #f7f8fa;
  display: flex;
  flex-direction: column;
  gap: 10px;
}
.cai-chat-content {
  display: flex;
  flex-direction: column;
  gap: 10px;
}
.cai-lead-form {
  display: flex;
  flex-direction: column;
  gap: 8px;
  background: #ffffff;
  padding: 14px 16px;
  border-radius: 14px;
  box-shadow: 0 8px 18px rgba(15, 23, 42, 0.08);
}
.cai-lead-form label {
  font-size: 13px;
  font-weight: 600;
  color: #1f2937;
}
.cai-lead-form input[type="text"],
.cai-lead-form input[type="email"] {
  width: 100%;
  padding: 10px 12px;
  border-radius: 10px;
  border: 1px solid #d1d5db;
  font-size: 14px;
  transition: border-color 0.3s ease, box-shadow 0.3s ease;
}
.cai-lead-form input[type="text"]:focus,
.cai-lead-form input[type="email"]:focus {
  outline: none;
  border-color: #3b82f6;
  box-shadow: 0 0 0 3px rgba(59, 130, 246, 0.25);
}
.cai-lead-form button {
  margin-top: 4px;
  padding: 10px 18px;
  border-radius: 12px;
  border: none;
  background: #0e71eb;
  color: #ffffff;
  font-weight: 600;
  cursor: pointer;
  transition: transform 0.3s ease, box-shadow 0.3s ease, background 0.3s ease;
  display: inline-flex;
  align-items: center;
  justify-content: center;
}
.cai-lead-form button:hover {
  transform: translateY(-1px);
  box-shadow: 0 6px 16px rgba(14, 113, 235, 0.25);
}
.cai-lead-form button:disabled {
  opacity: 0.65;
  cursor: not-allowed;
  transform: none;
  box-shadow: none;
}
.cai-lead-error {
  margin: 0;
  font-size: 13px;
  color: #dc2626;
  display: none;
}
.cai-lead-error.cai-visible {
  display: block;
}
.cai-hidden {
  display: none !important;
}
.cai-input-error {
  border-color: #dc2626 !important;
  box-shadow: 0 0 0 2px rgba(220, 38, 38, 0.18) !important;
}
.cai-messages {
  display: flex;
  flex-direction: column;
  gap: 8px;
  max-height: 40vh;
  overflow-y: auto;
  padding-right: 4px;
}
.cai-msg {
  padding: 8px 10px;
  border-radius: 12px;
  font-size: 14px;
  line-height: 1.35;
  max-width: 90%;
}
.cai-msg a {
  color: #0073aa;
  text-decoration: underline;
  word-break: break-word;
}
.cai-msg a:hover,
.cai-msg a:focus {
  text-decoration: none;
  color: #004c6d;
}
.cai-msg.bot {
  background: #e9f2ff;
  align-self: flex-start;
  font-weight: 400;
  color: #222;
  line-height: 1.4;
}
.cai-msg.bot.agent {
  background: #ecfdf5;
  border-left: 4px solid #10b981;
}
.cai-msg.bot.cai-human-status {
  background: #ecfdf5;
  border-left: 4px solid #34d399;
  box-shadow: 0 4px 12px rgba(52, 211, 153, 0.15);
}
.cai-human-patience {
  margin-top: 4px;
  font-size: 12px;
  color: #047857;
  opacity: 0.85;
}
.cai-msg.user {
  background: #e8f5e9;
  align-self: flex-end;
  font-weight: 600;
}
.cai-suggestions {
  display: flex;
  flex-wrap: wrap;
}

.cai-response-subcategories {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
  margin: 6px 0 0;
  align-self: flex-start;
  animation: cai-subcategory-group-appear 0.25s ease;
}

.cai-option-button,
.cai-subcategory-button {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  padding: 6px 14px;
  margin: 4px;
  border: none;
  border-radius: 20px;
  background-color: var(--cai-primary-color, #0e71eb);
  color: #ffffff;
  font-size: 14px;
  line-height: 1.2;
  font-weight: 600;
  cursor: pointer;
  box-shadow: 0 2px 4px rgba(0, 0, 0, 0.15);
  transition: transform 0.2s ease, opacity 0.2s ease, box-shadow 0.2s ease;
  animation: cai-subcategory-button-appear 0.3s ease;
}

.cai-option-button:hover,
.cai-option-button:focus-visible {
  opacity: 0.9;
  transform: translateY(-1px);
  box-shadow: 0 4px 10px rgba(0, 0, 0, 0.18);
}

.cai-option-button:focus-visible {
  outline: 2px solid rgba(255, 255, 255, 0.65);
  outline-offset: 2px;
}

.cai-option-button:active {
  transform: translateY(0);
  opacity: 0.95;
}
.cai-msg button,
.cai-suggestions button,
.cai-suggestion {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  flex-wrap: wrap;
  margin: 6px 8px;
  padding: 8px 16px;
  border: none;
  border-radius: 18px;
  background: linear-gradient(145deg, #0e71eb, #3a8ef6);
  color: #ffffff;
  font-weight: 500;
  font-size: 14px;
  line-height: 1.2;
  text-decoration: none;
  cursor: pointer;
  transition: transform 0.3s ease, box-shadow 0.3s ease, background 0.3s ease, color 0.3s ease;
  box-shadow: 0 2px 6px rgba(14, 113, 235, 0.18);
}

.cai-msg button:hover,
.cai-suggestions button:hover,
.cai-suggestion:hover {
  transform: scale(1.05);
  box-shadow: 0 6px 14px rgba(14, 113, 235, 0.3);
}

.cai-msg button:focus-visible,
.cai-suggestions button:focus-visible,
.cai-suggestion:focus-visible {
  outline: 2px solid rgba(58, 142, 246, 0.7);
  outline-offset: 2px;
}

.cai-msg button:active,
.cai-suggestions button:active,
.cai-suggestion:active {
  animation: cai-pulse 150ms ease;
}

.cai-contact-button {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 6px;
  background: linear-gradient(145deg, #10b981, #34d399);
  color: #ffffff;
  border: none;
  border-radius: 20px;
  padding: 10px 18px;
  font-weight: 600;
  cursor: pointer;
  margin-top: 8px;
  transition: transform 0.3s ease, box-shadow 0.3s ease, opacity 0.3s ease;
  animation: pulseAgent 0.6s ease;
}
.cai-contact-button.cai-contact-button--sent {
  background: #e5e7eb;
  color: #6b7280;
  cursor: default;
  box-shadow: none;
}
.cai-contact-button.cai-contact-button--sent:hover,
.cai-contact-button.cai-contact-button--sent:active {
  transform: none;
  opacity: 1;
  box-shadow: none;
}

.cai-contact-button:hover {
  transform: scale(1.05);
  box-shadow: 0 8px 20px rgba(16, 185, 129, 0.3);
}

.cai-contact-button:active {
  transform: scale(0.97);
  opacity: 0.9;
}

.cai-panel[class*="dark"] .cai-contact-button,
.cai-panel[data-theme="dark"] .cai-contact-button,
body.cai-dark .cai-contact-button {
  background: linear-gradient(145deg, #047857, #059669);
  box-shadow: 0 8px 20px rgba(4, 120, 87, 0.4);
}

.cai-panel[class*="dark"] .cai-msg button,
.cai-panel[class*="dark"] .cai-suggestions button,
.cai-panel[class*="dark"] .cai-suggestion,
.cai-panel[class*="dark"] .cai-option-button,
.cai-panel[data-theme="dark"] .cai-msg button,
.cai-panel[data-theme="dark"] .cai-suggestions button,
.cai-panel[data-theme="dark"] .cai-suggestion,
.cai-panel[data-theme="dark"] .cai-option-button,
body.cai-dark .cai-msg button,
body.cai-dark .cai-suggestions button,
body.cai-dark .cai-suggestion,
body.cai-dark .cai-option-button {
  background: linear-gradient(145deg, #1e293b, #334155);
  color: #f1f5f9;
  box-shadow: 0 2px 10px rgba(15, 23, 42, 0.24);
}

/* Efecto de pulso sutil para la burbuja */
@keyframes cai-bubble-pulse {
  0% {
    transform: scale(1);
  }
  50% {
    transform: scale(1.08);
  }
  100% {
    transform: scale(1);
  }
}

.cai-bubble.active-pulse {
  animation: cai-bubble-pulse 2s infinite ease-in-out;
}

@keyframes cai-pulse {
  0% {
    transform: scale(1);
  }
  50% {
    transform: scale(1.05);
  }
  100% {
    transform: scale(1);
  }
}

@keyframes pulseAgent {
  0% {
    transform: scale(0.95);
    opacity: 0.8;
  }
  50% {
    transform: scale(1.05);
    opacity: 1;
  }
  100% {
    transform: scale(1);
    opacity: 1;
  }
}

@keyframes cai-subcategory-group-appear {
  0% {
    opacity: 0;
    transform: translateY(6px);
  }
  100% {
    opacity: 1;
    transform: translateY(0);
  }
}

@keyframes cai-subcategory-button-appear {
  0% {
    opacity: 0;
    transform: scale(0.96);
  }
  100% {
    opacity: 1;
    transform: scale(1);
  }
}
.cai-input-wrap {
  display: flex;
  align-items: center;
  gap: 0;
}
#cai-input {
  flex: 1;
  height: 46px;
  padding: 10px 14px;
  border-radius: 12px;
  border: 1px solid #d1d5db;
  font-size: 15px;
  box-shadow: 0 2px 6px rgba(0,0,0,0.08);
  transition: border-color 0.3s ease, box-shadow 0.3s ease;
}
#cai-input:focus {
  outline: none;
  border: 1px solid #3b82f6;
  box-shadow: 0 0 0 3px rgba(59,130,246,0.2);
}
#cai-input::placeholder {
  color: rgba(107, 114, 128, 0.7);
}
#cai-send {
  margin-left: 6px;
  height: 46px;
  padding: 0 18px;
  border-radius: 12px;
  border: none;
  background: #0e71eb;
  color: #fff;
  cursor: pointer;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  transition: background 0.3s ease, box-shadow 0.3s ease, transform 0.3s ease;
}
.cai-human-mode input[type="text"],
.cai-human-mode button {
  transition: background 0.3s ease, transform 0.3s ease, box-shadow 0.3s ease, color 0.3s ease;
}
.cai-human-mode input[type="text"] {
  background: #ecfdf5;
  border: 1px solid #34d399;
  color: #065f46;
  font-size: 15px;
  box-shadow: 0 2px 8px rgba(52, 211, 153, 0.2);
}
.cai-human-mode input[type="text"]::placeholder {
  color: rgba(6, 95, 70, 0.6);
}
.cai-human-mode input[type="text"]:focus {
  border: 1px solid #059669;
  box-shadow: 0 0 0 3px rgba(16, 185, 129, 0.25);
}
.cai-human-mode button#cai-send,
.cai-human-mode button.cai-contact-send {
  background: linear-gradient(145deg, #10b981, #34d399);
  color: #ffffff;
  height: 46px;
  padding: 0 20px;
  border-radius: 12px;
  box-shadow: 0 6px 16px rgba(16, 185, 129, 0.3);
}
.cai-human-mode button#cai-send:hover,
.cai-human-mode button.cai-contact-send:hover {
  transform: scale(1.05);
  box-shadow: 0 8px 20px rgba(16, 185, 129, 0.35);
}
.cai-footer {
  padding: 8px 12px;
  background: #fff;
  border-top: 1px solid #eef1f6;
  text-align: center;
  color: #6b7280;
  font-size: 12px;
}

@media (max-width: 480px) {
  .cai-input-wrap {
    flex-direction: column;
    align-items: stretch;
  }
  #cai-input,
  #cai-send {
    width: 100%;
  }
  #cai-send {
    margin-left: 0;
    margin-top: 6px;
  }
  .cai-human-mode .cai-input-wrap {
    gap: 6px;
  }
  .cai-human-mode input[type="text"],
  .cai-human-mode button#cai-send {
    width: 100%;
  }
}